Support
Need help with Ekav? Send us a request below, or email founder@ekav.app. Every request goes straight to the team and we reply by email.
Send a support request
Fill this in and press the button. Your email app opens with the message addressed to founder@ekav.app and ready to go — press Send there to deliver it.
Common questions
- Delete my account. In the app, go to Profile → Settings → Delete account. The steps, the 48-hour window and what is deleted are on the Account Deletion page.
- I can’t sign in. Tell us the email address or sign-in method (email code, Google or Apple) you use, and what you see when you try.
- Report a user or content. Use Report or Block in the app. If you can’t, send us a request with the display name and what happened.
- An order, delivery or refund. Purchases happen on the retailer’s own site, so the retailer handles orders, shipping and refunds. We can help with anything inside the Ekav app.
- My data and privacy. See the Privacy Policy, or send us a request with your question.
Other ways to reach us
Email founder@ekav.app directly at any time. For anything that isn’t a support request, see the Contact page.